Frequently Asked Questions

How do classes work?

  • Families join weekly in a group setting to sing, dance, jam and play with their children, creating a rich musical environment. Children participate freely, and grownups help the teacher model joyful music making in a relaxed and inclusive atmosphere.
  • Class ettiquette: all participants experience class in socks or bare feet, please. Since we only have 45 minutes a week for our class experience, we invite families to help us create an environment that is primarily music-oriented, not language-oriented, therefore, please save conversations for before or after class unless sharing a musical moment with the group. Read more in our "Welcome" letter.
  • The music goes home to give children the repetition that is necessary for deep learning, and also to make the class experience more fun and relevant for all participants, the children AND the grownups.

Can I try a class before joining a membership?

Absolutely! Visit the Demo & Drop-In Scheduler to sign up for a trial class. You will receive a coupon in the amount of the drop-in to use towards a membership. 

Can I register and start classes anytime?

Yes, you can enroll at any time! Tuition will automatically prorate at checkout, if applicable. Monthly tuition is based on 4 weeks (not the calendar month), so the computer may prorate incorrectly since it may base it on the calendar month.  If so, it will be adjusted after the registration is received. Take-home music materials are provided when families join within the first six weeks of the Fall, Winter or Spring semester. For the summer semester, materials are available within the 1st four weeks.

How does billing work?

Music Together in Phoenix operates during the academic year (September through May) with continuous music membership. After initially registering for class, monthly tuition will be charged on your debit or credit card every four weeks through May, with no tuition due for December. A $10 late fee will be added to balances outstanding for a week; please ensure your billing information is current by logging into your account. Billing is based on the average tuition of the 32 classes over eight months of music and accounts for holidays. Summer is an optional separate 8 week semester. Please register separately for "Guitar for Grownups" and the Summer semester; they are not included in continuous membership.  Registration Policies

What is included in tuition?

  • Once per week, 45 minute classes, instructor led with hands-on learning in a group setting
  • Unlimited make-up classes while music membership is active (see below fo rmore information)

  • Take home materials (per family, available the 1st six weeks of Fall, Winter & Spring and the 1st four weeks of Summer):

    • a beautifully illustrated songbook with a digital music download of the music per collection to enjoy the 25 new songs and chants via our "Music Together®" app** or the online "Family Music Zone®®"

    • an optional CD is available upon request ,while supplies last

    • new families receive "Music & Your Child", an informational booklet with all the secret sauce for how to nurture your child's innate musicality

  • Access to online pre-recorded classes: sing and dance-along as a Music Together teachers leads virtual activities for at-home experiences  

  • **Download the free Music Together® app. Enrolled families enter a unique code from the songbook to unlock the current semester music, plus find all previous song collections, create playlists, and access to EXTRAs like coloring pages, videos, and more!  Learn up to 25 new songs & chant each semester, Fall, Winter, Spring and Summer. The app comes with sample 12 free Music Together songs

Can I cancel my membership or get a refund?

Classes are not eligible for refund. Fall/Winter/Spring enrollments have ongoing & continuous membership with a minimum of two fully paid calendar months (a prorated month does not count towards the two-month minimum). Families may withdraw at any time (after the full two-month minimum) by notifying our office by the 15th of the month to cancel the following month's membership. Missed classes do not constitute a withdrawal from class. Families registering for Summer commit to the entire session and can schedule unlimited makeup classes.

When do the song collections begin?

  • Summer 2025: June 9th to August 10th, no classes 6/30 to 7/06  (8 weeks)
  • Fall 2025: September 2nd to November 23rd (12 weeks)
  • Winter 2026: January 5th to March 15th (10 weeks)
  • Spring 2026: March 23rd to May 31st, no classes 5/23 &5/24, ending 6/07 (10 weeks)

What is my role in class as a grownup? 

Sing, dance, and have fun! You might be surprised to hear this, but truly YOU are your child’s most important music teacher right now—and it doesn’t matter whether you consider yourself a great singer or dancer. Young children develop dispositions for certain behaviors, including learning to love music, by observing and imitating their loved ones.

Simply by participating enthusiastically during class and playing with the ideas at home throughout the week, you’ll give your children the modeling they need to the passion for choosing to be a music maker. Children need to repetition of hearing and playing with the songs frequently to learn deeply and integrate the music in their bodies.

Because we are primarily focusing on our children and the music, it is best to limit the use of cell phones until after class. While it's okay to take a quick picture once or twice during class, please then put phone/camera so you can be present with your child. 

We recommend using non-verbal communication with children (and other adults) as much as possible to keep the environment musical to support our children's innate musicality. It might feel strange at first, but we invite grownups to resist the urge to verbally coach their children, such as "good job" or "put your instrument away", as this detracts from the overall musical environment and creates a verbal noise distortion.  A warm smile and eye contact can be very effective parenting strategies during class.

What’s expected of my child in class?

At Music Together, children are never required to sit in the circle or expected to conform to an adult’s idea of participation. We know that children learn differently from adults. They learn instinctively and constantly, through observation, interactions with adults and older children, and through imitation, play, and, especially, movement. One hallmark of Music Together is the insight that children will naturally develop music ability simply when they are immersed in a community of families all making music.

Children’s responses depend on their most dominant learning style and temperament as well as their age and developmental level. Some might follow the teacher right away. Many will simply want to watch and absorb, particularly in the first few weeks of class. Some might crawl or toddle around; others are stimulated by the music and respond more actively, running, jumping, or dancing. All are perfectly natural responses to the new, musically rich environment. Throughout the weeks, your teacher will help you tune in to how your child learns best so you can support their music development in class and at home. Feel free to ask if you have questions!

How should we use the Music Together® materials?

Play your songs at home and in the car frequently; this repetition is vital to the learning and makes the class-time more fun, meaningful, and educational for both YOU and your child in class. Make the music available for your child to listen during play time, before naps, or bedtime. Create your Family Music Zone® account at Music Together LLC and download the Music Together app for digital versions of the songs and more activity ideas to try! Use the songbook to help you learn the songs and get new ideas for musical ideas to use at home. The music notation is available through the Family Music Zone® (or for purchase @ only $1), if you play an instrument and want to play along. Try using the songbook at story time and sing through the songs as you go along.

Always wanted to learn an instrument? Check out our Guitar Class for Grownups (available Fall/Winter/Spring only), a specially designed six week class for grownups to easily play songs from class at home on guitar (or ukulele). 

How do I jam along with the recorded classes?

After registering, you will receive a confirmation with the link to request to join our private "Music Together In Phoenix Active Families" Facebook Group. Please make sure that [email protected] does not go to your spam or junk emails. All the recorded videos can also be found at our special "Family Portal" page in the "Enrolled Families" section of our website.  

What if I miss a class due to illness or travel? 

If your child is sick, please keep them home and schedule a make-up class (or jam along with any of the recorded classes). Schedule a make-up class online via the Make-Up Scheduler. Unlimited make-ups are offered as a courtesy to enrolled families and are available depending on class size on a first-come basis to families with active membership. Make-up classes are valid for the current & previous song collection and expire at the end of the last active session (month of membership) and do not carry over to future enrollments or transfer to siblings.  You must be currently enrolled to schedule and attend make-up classes.   

Sick Child Policy

If your child is sick, please keep them home and schedule a make-up class. As per the DHS regulations, keep your child home if your child:

  • temperature of 100 or more; please be fever-free for at least 24 hours without the use of fever reducing medication (such as Tylenol or aspirin)
  • conjunctivitis (pink eye)
  • impetigo or other contagious skin rashes
  • diarrhea
  • vomiting
  • severe cold with fever, sneezing and nose drainage
  • any contagious disease
  • seems really sick without obvious symptoms. 

If a child comes to class with visible symptoms of illness, we will kindly request that you take your child home to let them recover. If your child suffers from non-contagious, sick-looking symptoms such as allergies, please bring a doctor's note to share with the teacher. It is very important for families to feel safe in class.  Thank you for helping us keep our classes safe and fun for everyone!   

Wellness Precautions

  • Special Air filtration - Kids.Play.Music. uses IQ Air filtration system that purifies ultra-fine particles with hyper-HEPA filtration
  • Sanitized instruments - teachers disinfect instruments used between classes
  • Makeup classes available via In-Person or pre-recorded classes (space permitting) - never bring a sick child to class, stay home and catch a makeup class instead

How do I report an absence?

If you know you are going to be absent, please log in to your Music Together in Phoenix account in the "Enrolled Families" section and select the "Schedule" tab.  Please click on the date(s) that you will be absent. This will open an additional space for make-ups. You can also report an absence and schedule a make-up a the same time in the make-up scheduler. 

Can I switch to a different class?

If naps or schedules change, please contact the office to request a transfer:  [email protected]. There are many educational benefits for children to have the continuity of musical community in their classes; we often see a child's comfort and trust level grow as they experience a similar group of familiar faces each week. We do, however, understand that situations arise, and you may need to request a transfer. This will be considered depending on availability and class size.

What is the Refer-a-Friend program?

When a new family registers and puts your name in the "Referred by" section on their registration, you both receive $15 off next month's tuition.  We ♥ our families . . . THANK YOU in advance!

Can we eat in class?

Please feel comfortable to nurse or bottle-feed your child in class, but do not bring food or drinks (aside from water) into classrooms.

Can I bring extra children or an unregistered siblings to class?

Do not bring unapproved children or unregistered siblings to class. If you wish to bring a sibling to class, please email the office.with the sibling's name, birthdate and visit date.  Your Music Together account will be charged $20. If you have a friend that would like to experience Music Together, please have them sign up via the Drop In Scheduler. 

Can I bring extra grownups to class or send my child to class with the nanny or grandparent?

We welcome bringing extra grownups along to class, however, please share our class etiquette, ie resisting the urge to coach children and talk, and that classes are participation oriented.  We can always bring a chair into the circle for elderly visitors.

Why aren’t there classes for specific age groups?

Classes with children of different ages have intellectual and social benefits for both younger and older children. In fact, it’s the learning environment recommended by many early childhood researchers. Older children learn empathy and awareness of others, while developing leadership qualities and gaining self-confidence. Younger children learn by imitating the older ones and often show more complex social behaviors earlier than usual. Even babies benefit by being in an environment that gives them lots of opportunities to observe the behavior of children of varying ages. Plus, this natural family-style grouping allows everyone—siblings, parents, grandparents, caregivers—to share in the musical experience together, as a family. Learn more here:  Surprising Benefits of Mixed-Age Classes

Please note that our Mixed Ages classes are developmentally appropriate for infants through children age 5 years.  The Rhythm Kids® curriculum is specially designed for children ages 4.5 years up to age 8 years.